Proceedure and Requirements for Service User/Service Provider Registration

  Service User (MSMEs and CSOs)

  • 1. Visit MSMEStandards web portal.

  • 2. To subscribe, register your details by clicking on “Register”. Select “Service User” option, enter details, including username and password, and submit. You will receive acknowledgement email.

  • 3. Click on “Login” button. Enter username and password used to create account, and then login.

  • 4. This lands you on your Profile Page. Complete your profile and upload required documents (Cover Letter, Declaration, and Certificate of Incorporation). Click here to download a copy of the declaration form.

  • 5. Admin would activate your profile after verification

  • 6. Once activated, you can have access to All available assessment tools, training materials, and service providers

  To access self assessment tools…
  • 1. Login as Service User.

  • 2. Click on “Certification” button on the homepage.

  • 3. Click on any of the self-assessment links on the certification page.

  • 4. Provide response to the questions and submit.

  • 5. View your self-assessment result. If the independent assessment result is available, you would also see this.

  To request for services/access service providers…
  • 1. Ensure you’re logged on as service user.

  • 2. Click on “Do-It-Yourself” button on the homepage or click on “Services” link.

  • 3. Search for a particular service you need support on.

  • 4. If available on the system, service providers offering to render the particular service(s) would be displayed in the search result, including fee and duration for the service.

  • 5. Click “Request Service” for the preferred Provider. Read through the Service Provider profile and Service Terms & Conditions.

  • 6. Click on “Request for Service” button to proceed to make payment.

  To rate a Service Provider…
  • 1. Ensure you’re logged on as service user.

  • 2. Click on “Profile” at the top right of the page.

  • 3. Click on “Rate Service Provider”.

  • 4. Select Provider and then select your rating.

  Service Providers

  • 1. Visit MSMEStandards web portal.

  • 2. To subscribe, register your details by clicking on “Register”. Select “Service Provider” option, enter details, including username and password, and submit. You will receive acknowledgement email.

  • 3. Click on “Login” button. Enter username and password used to create account, and then login.

  • 4. This lands you on your Profile Page. Complete your profile and upload required documents (Cover Letter, Declaration, and Certificate of Incorporation). Click here to download a copy of the declaration form.

  • 5. Admin would activate your profile after verification of your organisation.

  • 6. Return to your profile and then create and manage services you can provide, including service(s) duration and fee. Based on your services, you will appear in search results and receive notification(s) when a Service User requests for any of your services.

  • 7. Provide feedback on service(s) being provided.

  • 8. Notify Service User when service is delivered.

  • Click here to know more about MSMEStandards.